Last updated: 15 August 2026.
Who we are
Ralkore Limited (“Ralkore”, “we”, “us”) provides core drilling, concrete cutting and remote demolition services in Ireland and the UK.
Registered address: Unit 5, Tolka Valley Business Park, Ballyboggan Road, Dublin 11, D11 FT52, Ireland
Email: info@ralkore.ie
Telephone: +353 1 556 3353
We are the data controller for the personal data described in this policy.
What personal data we collect
Enquiry and quotation form
When you submit the enquiry form on our Contact page we collect:
- Your name
- Your email address
- Your telephone number
- The site or street address you provide (optional)
- The description of the work you are asking us to quote for
- Your consent confirmation, and the date and time of submission
Website analytics
If you accept analytics cookies, we collect anonymised information about how you use the site — pages visited, approximate location, device and browser type, and how you arrived at the site. This is processed using Google Analytics.
Server logs
Our hosting provider records standard technical logs, including IP addresses, for security and troubleshooting.
Why we use your data and our legal basis
| Purpose | Legal basis (GDPR Article 6) |
|---|---|
| Responding to your enquiry and preparing a quotation | Consent, and steps taken at your request prior to entering a contract |
| Providing the services you engage us for | Performance of a contract |
| Website analytics and improving the site | Consent (given through our cookie banner) |
| Site security, fraud prevention and technical logs | Legitimate interests |
| Meeting tax, accounting and legal obligations | Legal obligation |
Who we share your data with
We do not sell your personal data. We share it only with service providers who help us run our business:
- SiteGround — website hosting and backups
- Google (Analytics) — website analytics, where you have consented. This may involve transfers outside the EEA, protected by the EU Standard Contractual Clauses.
- Our email provider — to receive and reply to your enquiry
- Professional advisers, and public authorities where we are legally required to disclose
How long we keep your data
Enquiry form submissions are retained for as long as we may reasonably need them to respond to you and to keep a record of work quoted. We keep enquiry records for 24 months where the enquiry does not lead to work. Where we go on to carry out work for you, we keep the related records for 7 years in order to meet our tax and accounting obligations.
Analytics data is retained according to the retention setting configured in Google Analytics. Server logs are retained by our host for a short period for security purposes.
Cookies
We use cookies to make the site work, to remember your cookie preferences, and — with your consent — to measure how the site is used. When you first visit, our cookie banner lets you accept or reject non-essential cookies, and you can change your choice at any time.
Analytics and advertising storage are disabled by default until you consent.
Your rights
Under the GDPR and the Irish Data Protection Act 2018 you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Request erasure of your data
- Restrict or object to our processing
- Receive your data in a portable format
- Withdraw consent at any time, without affecting processing carried out before withdrawal
To exercise any of these rights, email info@ralkore.ie. We will respond within one month.
Complaints
If you are unhappy with how we have handled your personal data you can complain to the Irish Data Protection Commission:
Data Protection Commission, 6 Pembroke Row, Dublin 2, D02 X963
Website: www.dataprotection.ie
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last reviewed.